Terms & Conditions

Welcome to Royale Reflections. By booking our services, you agree to the following terms and conditions. Please read them carefully before making a booking.

1. Services

We provide mobile cleaning services including car washing, interior valeting, bin cleaning, and window or exterior cleaning. Service availability may vary by area and date.

2. Bookings

Bookings must be made through our website or app. Each booking is tied to the road schedule we publish. Customers must ensure their vehicle or property is accessible during the allocated time slot.

3. Payments

Payment is required at the time of booking unless otherwise agreed. We currently accept payments via our app/website using secure payment providers.

4. Cancellations

Customers may cancel or amend bookings up to 24 hours before the scheduled time. We do not currently impose cancellation fees, but repeated last-minute cancellations may affect future booking eligibility.

5. Customer Responsibilities

• Ensure driveways and access are clear on the scheduled day.
• Remove valuables from vehicles or secure them before cleaning.
• Notify us in advance of any special requirements (e.g., delicate finishes).

6. Liability

While we take the utmost care, Royale Reflections cannot be held responsible for pre-existing damage, wear and tear, or defects. Our liability is limited to the value of the service fee paid.

7. Data Protection

Customer data is handled in line with GDPR regulations. Personal information will only be used for booking, communication, and service delivery. Please see our Privacy Policy for more details.

8. Changes to Terms

We reserve the right to update these terms at any time. Updates will be published on this page with the effective date clearly shown.

For any questions, please contact us at: [Your Email]